In accordance with Indiana's Back on Track program and Zionsville Community School's reopening plan, we have created a reopening plan that allows us to operate at a reduced capacity with proper distancing protocols and requirements for mask-wearing.
The health and safety of our performers, audiences, and staff are our priority, and we will continue to follow guidance from local and national health experts. All events and policies are subject to change as we continue to closely monitor the ongoing COVID-19 situation.
The following details the plans for reopening the STAR Bank Performing Arts Center at Zionsville Community High School for events beginning in July 2020. These are in place in order to ensure as safe an experience as possible for all guests of the PAC.
Last updated: July 24, 2020
AUDIENCE/FRONT OF HOUSE PROCEDURES
• Audience Access to Other Areas
Audience members shall not have access to facility hallways (with the exception of the
hallway leading to the single-use restroom), common areas or backstage areas. Only
parents/guardians of students aged 6 or under shall be allowed to access the backstage
area when their child is in need of direct supervision. Performing students will be
dropped off and picked up outside exterior Door #5. See Section 2:
Performer/Backstage Procedures for more information.
• Audience Entry
Audiences will enter the Performing Arts Center (PAC) through Door #7. This entry
method will allow us to prevent patrons from accessing the lobby during events,
preventing undesirable loitering or gathering for long periods in the lobby. Patrons
who enter through Door #7 will be immediately directed to their seats by a staff
member to avoid gatherings immediately inside or outside the entry.
Immediately outside of Door #7, an entry table will be positioned with information
about self-screening for all persons entering the building with language consistent
with ZCS-wide information and signage. Additionally, a TV will be stationed outside
this table with a live feed of the event for those stationed outside to allow for staggered
entry of patrons during events.
Door #7 shall be the only entry point to the Zionsville Community High School
campus for PAC events. No entrances on the south side of campus shall be used. With
over 190 parking spaces out front, there is abundant parking available to
accommodate the vehicles of reduced audiences on the north side of the building.
• Audience Exits
In order to reduce the amount of traffic and high-touch surfaces accessible to patrons,
the two south exits, the two rear exits, the northwest exit and the northeast tunnel to
the lobby shall be designated as “Emergency Exit Only” with appropriate signage in
place to block patrons from accessing the lobby or other areas. The southeast tunnel to
the lobby shall be used to access the bathroom and will have doors propped open so no
surface is required to be touched. The northeast tunnel to the lobby shall be used in
situations of inclement weather for patrons to access the merchandise, photo, and
video sales area.
• Bathroom Usage
Patrons will be advised in pre-show communications by the PAC and/or presenting
organization that bathroom facilities shall be available for urgent use only. Audience
members shall only be permitted to use the bathrooms in STAC Commons and the
single-use bathroom south of the PAC lobby. Stanchions or other means of restricting
access to other areas shall be used to prevent patrons from gathering in the lobby.
To access the bathroom, patrons will exit the seating area through the southeast tunnel
where a PAC staff member will direct them to the bathroom. That PAC staff member
shall enforce social distancing guidelines if multiple patrons are in line for the
bathroom facilities. More regular and thorough cleaning of bathrooms shall be
implemented in accordance with ZCS policies.
• Box Office/Ticket Scanning Procedure; Merchandise, Photo, and Video
Sales; Concessions Sales
When utilizing Door #7 as an entry to the facility, box office services, merchandise
sales, video and photo sales, and a limited concession offering may be set up on the
PAC loading dock driveway for patron access. Screening procedures for patrons upon
entry shall be implemented as specified by ZCS. Patrons will be advised of the
screening process in advance of entry by the PAC and/or presenting organization.
The PAC will provide tables for use in the driveway and will provide power one 20A
power circuit to cover concessions and one additional 20A power circuit to cover box
office/entry staff members and merchandise. If concession services are allowed to take
place outside, audience members will be required to finish their beverages and food
before entering the facility. No food or drink will be allowed within the PAC. No
equipment shall remain on the PAC loading dock driveway overnight, all items must be
stowed securely within the building at the conclusion of the event each day.
• Inclement Weather
In the event that the heat index is above 91 degrees Fahrenheit, or the temperature is
below 40 degrees Fahrenheit, or there is inclement weather forecasted for the day,
one table for box office services/ticket checks shall be placed immediately inside Door
#7. One area for merchandise and photo and video sales shall be allowed in the
northeast area of the lobby, accessible from the PAC house by the northeast tunnel
within the PAC. Patrons will not be permitted in the lobby for any purpose other than
to make transactions in this merchandise area. No concessions sales will be offered
indoors in the event of inclement weather.
• Facial Coverings/Social Distancing/Hand Sanitizer
Audience members over the age of 2 shall be required to wear facial coverings to gain
entry to the PAC. Audience members who do not have facial coverings will be offered
the opportunity to purchase a facial covering from the entry attendant. Audience
members who refuse to wear facial coverings will not be permitted to enter the facility.
Audience members must be in compliance of social distancing of 6 feet at all times.
The PAC shall provide hand sanitizer for audience throughout the facility, including
all points of entry.
• Seating Arrangement
Audience members will be seated in groups of two adjacent seats. Each group of two
adjacent seats shall be at least 6 feet apart from the next group of adjacent seats in all
directions. The seat cushion assemblies shall be removed from all unused seats to
ensure compliance with the socially distanced seating chart. If seat assemblies are
unable to be removed, tape or other means of visible marking shall be used to indicate
blocked-off seats. No groups of greater than two shall be allowed to sit together. The
PAC will continue to offer adequate accessible seating options. The total seating
capacity shall be 415 patrons + accessible seating.
Only one parent per performer will be permitted. We encourage audiences to view the event through virtual means such as utilizing the event's live stream option.
• Event Security
All events that are open to the public shall have security personnel stationed at Door
#7 entrance to protect PAC and event staff and to ensure compliance with these
• Performer Entry
All performers and event staff members shall enter Door #5. Only parents of students
5 and under shall be allowed backstage. All other parents must drop off their children outside of Door #5 on the driveway and pick them up outside of Door #3.
• Event Staff Entry
All PAC staff and event staff of the presenting organization shall enter Door #5. PAC
staff shall complete self-screening procedures before reporting to work as required by
ZCS for all employees. Organizations using the PAC shall be encouraged to
implement similar procedures for their staff.
• Dressing Room Usage
The following guidelines shall be in effect throughout the duration of every event:
• Performers and performing groups will be advised in pre-show
communications by the PAC and/or presenting organization that
performers should arrive at the PAC already in performance attire and
should only plan to use the dressing rooms when absolutely necessary.
• No more than three unaffiliated organizations (ex. dance studios) may
utilize the dressing room area at any given time.
• After the conclusion of dressing room usage by an organization, the entire
dressing room must be sanitized by custodial or PAC staff before use by
• The small auditorium shall only be available for use if all methods listed here
have been exhausted for accommodating performers. Usage of the small
auditorium as a dressing room shall incur an additional custodial and rent
fee, and extra time will need to be built in to each event schedule for
cleaning of the space.
• The following dressing room configurations shall be utilized by all
• Room 13: Large group dressing room
• 50-60% capacity, max 23 performers
• Private Dressing Room 1: Small group dressing room
• 50% capacity, max 2 performers
• Men’s Dressing Room: Small group dressing room
• 50-60% capacity, max 8 performers
• Women’s Dressing Room: Small group dressing room
• 50-60% capacity, max 8 performers
• Private Dressing Room 2: PAC and Event Organization Staff Bathroom
• Small Auditorium: Backup dressing room
• Max 75 performers
• Presenting organizations shall communicate a schedule and list of
performers expected to use the dressing room spaces at any given time to
the PAC Director in advance of the event to ensure compliance with the
guidelines listed above.
• Facial Coverings/Social Distancing/Hand Sanitizer
Facial coverings shall be worn by all performers and staff at all times while in the
backstage or dressing room areas. Facial coverings may only be removed by a
performer during their on-stage performance. All performers and staff must be
socially distanced by 6 feet at all times while in any of the backstage and dressing
room areas. All performers should remain socially distanced while onstage as much
as their choreography and performance setting allows. Hand sanitizer shall be
provided by the PAC throughout the backstage areas for performer/staff use.
• Event Staff Room
The PAC conference room shall continue to be available for rent as a staffing room
for renting organizations. In the event it is not rented, it shall serve as the staffing
room for PAC staff members.
To avoid patrons congregating in the bathrooms or other areas, events will not be
permitted to have an intermission or breaks.
• Live Streaming
A single, static camera live-stream option shall be included in the performance rent
for all rental events, should they choose to implement it. Their event will be
broadcasted as a live video to the PAC’s YouTube channel. For an additional fee,
renters can take advantage of a professional, multi-camera streaming option with
more options for distribution.
SBPAC house with socially distant seating, 35% capacity
Available facilities, entrances and exits, etc.