In accordance with Indiana's Back on Track program and Zionsville Community School's reopening plan, we have created a reopening plan that allows us to operate at a reduced capacity with proper distancing protocols and requirements for mask-wearing.

The health and safety of our performers, audiences, and staff are our priority, and we will continue to follow guidance from local and national health experts. All events and policies are subject to change as we continue to closely monitor the ongoing COVID-19 situation.

The following details the plans for reopening the STAR Bank Performing Arts Center at Zionsville Community High School for events beginning in July 2020. These are in place in order to ensure as safe an experience as possible for all guests of the PAC. 

Last updated: July 24th, 2020


• Audience Access to Other Areas

Audience members shall not have access to facility hallways (with the exception of the

hallway leading to the restroom facilities), common areas or backstage areas. Only

parents/guardians of students aged 6 or under shall be allowed to access the backstage

area when their child is in need of direct supervision. Performing students will be

dropped off and picked up outside exterior Door #5. See Section 2:

Performer/Backstage Procedures for more information.

• Audience Entry

Audiences will enter the Performing Arts Center (PAC) through Door #7. This entry

method will allow us to prevent patrons from accessing the lobby during events,

preventing undesirable loitering or gathering for long periods in the lobby. Patrons

who enter through Door #7 will be immediately directed to their seats by a staff

member to avoid gatherings immediately inside or outside the entry.

Immediately outside of Door #7, an entry table will be positioned with information

about self-screening for all persons entering the building with language consistent

with ZCS-wide information and signage. Additionally, a TV will be stationed outside

this table with a live feed of the event for those stationed outside to allow for staggered

entry of patrons during events.

Door #7 shall be the only entry point to the Zionsville Community High School

campus for PAC events. No entrances on the south side of campus shall be used. With

over 190 parking spaces out front, there is abundant parking available to

accommodate the vehicles of reduced audiences on the north side of the building.

• Audience Exits

In order to reduce the amount of traffic and high-touch surfaces accessible to patrons,

the two south exits, the two rear exits, the northwest exit and the northeast tunnel to

the lobby shall be designated as “Emergency Exit Only” with appropriate signage in

place to block patrons from accessing the lobby or other areas. The southeast tunnel to

the lobby shall be used to access the bathroom and will have doors propped open so no

surface is required to be touched. The northeast tunnel to the lobby shall be used in

situations of inclement weather for patrons to access the merchandise, photo, and

video sales area.

• Bathroom Usage

Patrons will be advised in pre-show communications by the PAC and/or presenting

organization that bathroom facilities shall be available for urgent use only. Audience

members shall only be permitted to use the bathrooms in STAC Commons and the

single-use bathroom south of the PAC lobby. Stanchions or other means of restricting

access to other areas shall be used to prevent patrons from gathering in the lobby.

To access the bathroom, patrons will exit the seating area through the southeast tunnel

where a PAC staff member will direct them to the bathroom. That PAC staff member

shall enforce social distancing guidelines if multiple patrons are in line for the

bathroom facilities. More regular and thorough cleaning of bathrooms shall be

implemented in accordance with ZCS policies.

• Box Office/Ticket Scanning Procedure; Merchandise, Photo, and Video

Sales; Concessions Sales

When utilizing Door #7 as an entry to the facility, box office services, merchandise

sales, video and photo sales, and a limited concession offering may be set up on the

PAC loading dock driveway for patron access. Screening procedures for patrons upon

entry shall be implemented as specified by ZCS. Patrons will be advised of the

screening process in advance of entry by the PAC and/or presenting organization.

The PAC will provide tables for use in the driveway and will provide power one 20A

power circuit to cover concessions and one additional 20A power circuit to cover box

office/entry staff members and merchandise. If concession services are allowed to take

place outside, audience members will be required to finish their beverages and food

before entering the facility. No food or drink will be allowed within the PAC. No

equipment shall remain on the PAC loading dock driveway overnight, all items must be

stowed securely within the building at the conclusion of the event each day.

• Inclement Weather

In the event that the heat index is above 91 degrees Fahrenheit, or the temperature is

below 40 degrees Fahrenheit, or there is inclement weather forecasted for the day,

one table for box office services/ticket checks shall be placed immediately inside Door

#7. One area for merchandise and photo and video sales shall be allowed in the

northeast area of the lobby, accessible from the PAC house by the northeast tunnel

within the PAC. Patrons will not be permitted in the lobby for any purpose other than

to make transactions in this merchandise area. No concessions sales will be offered

indoors in the event of inclement weather.

• Facial Coverings/Social Distancing/Hand Sanitizer

Audience members over the age of 2 shall be required to wear facial coverings to gain

entry to the PAC. Audience members who refuse to wear facial coverings will not be permitted to enter the facility.

Audience members must be in compliance of social distancing of 6 feet at all times.

The PAC shall provide hand sanitizer for audience throughout the facility, including

all points of entry.


• Seating Arrangement

Each seat shall be at least 6 feet apart from the next available seat in all directions. Tape or other means of visible marking shall be used to indicate blocked-off seats. No groups shall be allowed to sit together. The PAC will continue to offer adequate accessible seating options. The total seating capacity shall be 271 patrons + accessible seating.

Only one parent per performer will be permitted. We encourage audiences to view the event through virtual means such as utilizing the event's live stream option.


• Performer Entry

All performers and event staff members shall enter Door #5. Only parents of students

5 and under shall be allowed backstage. All other parents must drop off their children outside of Door #5 on the driveway and pick them up outside of Door #3.

• Event Staff Entry

All PAC staff and event staff of the presenting organization shall enter Door #5. PAC

staff shall complete self-screening procedures before reporting to work as required by

ZCS for all employees. Organizations using the PAC shall be encouraged to

implement similar procedures for their staff.

• Dressing Room Usage

The following guidelines shall be in effect throughout the duration of every event:

Performers and performing groups will be advised in pre-show

communications by the PAC and/or presenting organization that

performers should arrive at the PAC already in performance attire and

should only plan to use the dressing rooms when absolutely necessary.

No more than three unaffiliated organizations (ex. dance studios) may

utilize the dressing room area at any given time.

After the conclusion of dressing room usage by an organization, the entire

dressing room must be sanitized by custodial or PAC staff before use by

another organization.

The small auditorium shall only be available for use if all methods listed here

have been exhausted for accommodating performers. Usage of the small

auditorium as a dressing room shall incur an additional custodial and rent

fee, and extra time will need to be built in to each event schedule for

cleaning of the space.

• The following dressing room configurations shall be utilized by all

performing groups:

 Room 13: Large group dressing room

• 50-60% capacity, max 23 performers

Private Dressing Room 1: Small group dressing room

• 50% capacity, max 2 performers

Men’s Dressing Room: Small group dressing room

• 50-60% capacity, max 8 performers

Women’s Dressing Room: Small group dressing room

• 50-60% capacity, max 8 performers

Private Dressing Room 2: PAC and Event Organization Staff Bathroom

Small Auditorium: Backup dressing room

• Max 75 performers

 Presenting organizations shall communicate a schedule and list of

performers expected to use the dressing room spaces at any given time to

the PAC Director in advance of the event to ensure compliance with the

guidelines listed above.

• Facial Coverings/Social Distancing/Hand Sanitizer

Facial coverings shall be worn by all performers and staff at all times while in the

backstage or dressing room areas. Facial coverings may only be removed by a

performer during their on-stage performance. All performers and staff must be

socially distanced by 6 feet at all times while in any of the backstage and dressing

room areas. All performers should remain socially distanced while onstage as much

as their choreography and performance setting allows. Hand sanitizer shall be

provided by the PAC throughout the backstage areas for performer/staff use.

• Event Staff Room

The PAC conference room shall continue to be available for rent as a staffing room

for renting organizations. In the event it is not rented, it shall serve as the staffing

room for PAC staff members.

• Intermission/Breaks

To avoid patrons congregating in the bathrooms or other areas, events will not be

permitted to have an intermission or breaks.

• Live Streaming

A single, static camera live-stream option shall be included in the performance rent

for all rental events, should they choose to implement it. Their event will be

broadcasted as a live video to the PAC’s YouTube channel. For an additional fee,

renters can take advantage of a professional, multi-camera streaming option with

more options for distribution.


SBPAC house with socially distant seating, 271 capacity (seating chart updated 9/2020)

Available facilities, entrances and exits, etc.


© 2020 by STAR Bank Performing Arts Center

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