In accordance with Indiana's Back on Track program and Zionsville Community School's reopening plan, we have created a reopening plan that allows us to operate at a reduced capacity with proper distancing protocols and requirements for mask-wearing.
The health and safety of our performers, audiences, and staff are our priority, and we will continue to follow guidance from local and national health experts. All events and policies are subject to change as we continue to closely monitor the ongoing COVID-19 situation.
The following details the plans for reopening the STAR Bank Performing Arts Center at Zionsville Community High School for events beginning in July 2020. These are in place in order to ensure as safe an experience as possible for all guests of the PAC.
Due to the school's guidelines, no access will be permitted to rental organizations before 4 PM on school days.
Last updated: January 2021
AUDIENCE/FRONT OF HOUSE PROCEDURES
• Audience Access to Other Areas
Audience members shall not have access to facility hallways (with the exception of the
hallway leading to the restroom facilities), common areas or backstage areas. Only
parents/guardians of students aged 6 or under shall be allowed to access the backstage
area when their child is in need of direct supervision. Performing students will be
dropped off and picked up outside exterior Door #5. See Section 2:
Performer/Backstage Procedures for more information.
• Audience Entry
Audiences will enter the Performing Arts Center (PAC) through Door #8. All lobby
furniture shall be removed to discourage congregating and other unsafe behavior. The
PAC staff may enforce delayed or staggered entry times for patrons to prevent lines
and crowded entry conditions. Patrons who enter through Door #8 will be
immediately directed to their seats by a staff member to avoid gatherings immediately
inside or outside the entry.
Immediately outside of Door #8, signage with information about self-screening and
safety procedures for all persons entering the building will be posted.
Door #8 shall be the only entry point to the Zionsville Community High School
campus for PAC events. No entrances on the south side of campus shall be used. With
over 190 parking spaces out front, there is abundant parking available to
accommodate the vehicles of reduced audiences on the north side of the building.
• Audience Exits
In order to reduce the amount of traffic and high-touch surfaces accessible to patrons,
the two south exits, the two rear exits, and the northwest exit shall be designated as
“Emergency Exit Only” with appropriate signage in place to block patrons from
accessing other areas of the building. The tunnels to the lobby shall be used to access
the bathrooms and concession stand and will have doors propped open so no surface is
• Bathroom Usage
Patrons will be advised in pre-show communications by the PAC and/or presenting
organization that bathroom facilities shall be available for urgent use only. Audience
members shall only be permitted to use the bathrooms in STAC Commons and the
single-use bathroom south of the PAC lobby. More regular and thorough cleaning of
bathrooms shall be implemented in accordance with ZCS policies.
• Box Office/Ticket Scanning Procedure; Merchandise, Photo, and Video
Sales; Concessions Sales
When utilizing Door #7 as an entry to the facility, box office services, merchandise
sales, video and photo sales, and a limited concession offering may be set up on the
PAC loading dock driveway for patron access. Screening procedures for patrons upon
entry shall be implemented as specified by ZCS. Patrons will be advised of the
screening process in advance of entry by the PAC and/or presenting organization.
The PAC will provide tables for use in the driveway and will provide power one 20A
power circuit to cover concessions and one additional 20A power circuit to cover box
office/entry staff members and merchandise. If concession services are allowed to take
place outside, audience members will be required to finish their beverages and food
before entering the facility. No food or drink will be allowed within the PAC. No
equipment shall remain on the PAC loading dock driveway overnight, all items must be
stowed securely within the building at the conclusion of the event each day.
• Inclement Weather
In the event that the heat index is above 91 degrees Fahrenheit, or the temperature is
below 40 degrees Fahrenheit, or there is inclement weather forecasted for the day,
one table for box office services/ticket checks shall be placed immediately inside Door
#7. One area for merchandise and photo and video sales shall be allowed in the
northeast area of the lobby, accessible from the PAC house by the northeast tunnel
within the PAC. Patrons will not be permitted in the lobby for any purpose other than
to make transactions in this merchandise area. No concessions sales will be offered
indoors in the event of inclement weather.
• Facial Coverings/Social Distancing/Hand Sanitizer
Audience members over the age of 2 shall be required to wear facial coverings to gain
entry to the PAC. Audience members who refuse to wear facial coverings will not be permitted to enter the facility.
Audience members must be in compliance of social distancing of 6 feet at all times.
The PAC shall provide hand sanitizer for audience throughout the facility, including
all points of entry.
• Seating Arrangement
PAC events will utilize the Ludus Ticketing social distancing or equivalent ticketing
software to automatically create a buffer of more than 6 feet of empty seats between
parties. This will allow parties to sit together in adjacent seats but will create sufficient
distancing between parties automatically. PAC staff shall check and enforce any
seating issues or inconsistencies that arise with the seating chart for each event. All
groups using the PAC for events shall submit their ticketing plan to the PAC Director
in advance of the event for approval. Ticketing plans must include an automated buffer
as described above or alternate means of creating a distance of 6 feet or greater
between each party. Ticketing plans must be approved before ticket sales begin for an
event. Seating will be limited to 271 per event.
• Event Security
Events may have security staff present to ensure compliance with PAC and ZCS policies.
• Performer Entry
All performers and event staff members shall enter Door #5. Only parents of students
5 and under shall be allowed backstage. All other parents must drop off their children outside of Door #5 on the driveway and pick them up outside of Door #3.
• Event Staff Entry
All PAC staff and event staff of the presenting organization shall enter Door #5. PAC
staff shall complete self-screening procedures before reporting to work as required by
ZCS for all employees. Staff members of presenting organizations shall also complete
the ZCS self-screener.
• Dressing Room Usage
The following guidelines shall be in effect throughout the duration of every event:
• Performers and performing groups will be advised in pre-show
communications by the PAC and/or presenting organization that
performers should arrive at the PAC already in performance attire and
should only plan to use the dressing rooms when absolutely necessary.
• No more than three unaffiliated organizations (ex. dance studios) may
utilize the dressing room area at any given time.
• After the conclusion of dressing room usage by an organization, the entire
dressing room must be sanitized by custodial or PAC staff before use by
• The small auditorium shall only be available for use if all methods listed here
have been exhausted for accommodating performers. Usage of the small
auditorium as a dressing room shall incur an additional custodial and rent
fee, and extra time will need to be built in to each event schedule for
cleaning of the space.
• The following dressing room configurations shall be utilized by all
• Room 13: Large group dressing room
• 50-60% capacity, max 23 performers
• Private Dressing Room 1: Small group dressing room
• 50% capacity, max 2 performers
• Men’s Dressing Room: Small group dressing room
• 50-60% capacity, max 8 performers
• Women’s Dressing Room: Small group dressing room
• 50-60% capacity, max 8 performers
• Private Dressing Room 2: PAC and Event Organization Staff Bathroom
• Small Auditorium: Backup dressing room
• Max 75 performers
• Presenting organizations shall communicate a schedule and list of performers expected to use the dressing room spaces at any given time to the PAC Director in advance of the event to ensure compliance with the guidelines listed above. This schedule and list must be received and approved by the PAC Director before implementation.
• Facial Coverings/Social Distancing/Hand Sanitizer
Facial coverings shall be worn by all performers and staff at all times while in the
backstage or dressing room areas. Facial coverings may only be removed by a
performer during their on-stage performance. All performers and staff must be
socially distanced by 6 feet at all times while in any of the backstage and dressing
room areas. All performers should remain socially distanced while onstage as much
as their choreography and performance setting allows. Hand sanitizer shall be
provided by the PAC throughout the backstage areas for performer/staff use.
• Event Staff Room
The PAC conference room shall continue to be available for rent as a staffing room
for renting organizations. In the event it is not rented, it shall serve as the staffing
room for PAC staff members.
To avoid patrons congregating in the bathrooms or other areas, events are
encouraged to remove any intermissions or breaks, or shorten the time of those
breaks as much as possible.
• Live Streaming
A single, static camera live-stream option shall be included in the performance rent
for all rental events, should they choose to implement it. Their event will be
broadcasted as a live video to the PAC’s YouTube channel. For an additional fee,
renters can take advantage of a professional, multi-camera streaming option with
more options for distribution.
SBPAC house with socially distant seating, 271 capacity (including accessibility seating)
Available facilities, entrances and exits, etc.